Shipping policy

SHIPPING POLICY
Last updated: 17 September 2026

CanCalma ships worldwide with free shipping.

Preparation: orders are normally prepared within up to 2 business days after payment confirmation.

Estimated delivery: once the order has been prepared, the estimated delivery time is 4 to 8 business days. These timeframes are estimates and may vary depending on the destination, carrier or circumstances beyond CanCalma's control.

The customer will receive tracking details when they become available. It is the customer's responsibility to provide a correct and complete delivery address. If an order is returned due to an incorrect address or failed delivery, we will contact the customer to discuss reshipping.

For any shipping issues, email notgivenbrand@gmail.com and include your order number.